Canada CIC Website Log-In Loop Fix – Takes Back to Language Selection Page

Fix for Canada CIC website GCkey Log in loop. Clear or delete the browser cookies and then use your username and password. No more language selection page.

Written by Anil Gupta
  By Anil Gupta          Updated  24 Nov, 19

  0    


Canada CIC immigration website may have a loop back error where it keeps taking you back to language selection page even though you log in with correct GCkey and password.

No need to worry if you have CIC login issues or cannot login to your myCIC account. There is a simple solution and it requires deletion of browser cookies. There is no issue with your computer. It is a problem with Canada CIC website design.

Canada CIC immigration website Loop Fix

#1 Open in Google Chrome Browser

Open Canada CIC Log In page in Google chrome browser.

Click on the small ‘lock’ icon in the browser address bar and then click ‘cookies‘.

Canada cic log-in loop clear browser cookies
Canada cic log-in loop clear browser cookies

#2 Clear Cookies

Select each cookie and then click ‘remove’ until all cookies have been deleted.

Delete all cookies on Canada CIC website
Delete all cookies on Canada CIC website
Click done button after all cookies are deleted
Click done button after all cookies are deleted

#3 Log In with GC Key

You can now log-in with your user name and password and you will be able to see your application without the loop.

Frequently Asked Questions

Is my GCkey username and password correct?

If you are able to log-in with no error but the Canada visa website takes you back to language selection page, then your username and password are correct.
You need to delete the browser cookies to log-in again and see your Canada visa application.

Canada Visa website Log in Problems? Can you Log in Properly?

Many people face this issue where the website keeps taking you back to language selection page after correctly giving username and password.

There is no official fix given by Canada immigration for this issue. The only fix that we have tried and tested to work every-time is deleting the browser cookies.

Will deleting browser cookies help me log-in to Canada website?

Yes, the deletion of browser cookies specifically from Canada visa website will help you log-in to website in one attempt. There is no need for any other solution.

Will using browser’s private mode help avoid the Log-in problems?

Using the Chrome’s “In-cognitio” mode or Mozilla Firefox’s “Private” mode does work the first time you open and log in Canada visa website.
But, after the first attempt, the cookies are stored and you may start seeing the same problem of loop again.
My suggestion is to delete the website cookies every-time before log in.


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