USCIS: We are still reviewing your case and there are no updates at this time

USCIS case status email - We are still reviewing your case can be ignored. Its a system generated automatic email sent every week by DHS website for pending cases.

Anil Gupta
  By Anil Gupta    Updated  2 Mar, 20

USCIS Case Status Emails

If you have registered and created an account on new USCIS – DHS website and added your case receipt number, you might see an occasional message in your email inbox.

We are still reviewing your case and there are no updates at this time. We will notify you when your case status changes. We last took action on your case on April 11, 2019.

There is not need to worry. This message does not mean that your case has received any approval or denial or RFE.

It is just a system generated common message that DHS case status website is sending every week or 10 days if you have opted to get email notifications for your case.

The case status email is sent for all types of immigrant or non-immigrant applications including i485 Green card applications. 

The last action date mentioned in the email message would be same as your last case status.

Example: If USCIS transfers your i485 case to any field office, they would update it in their system and the last action date would be recorded.

Most people who are waiting for their naturalization ceremony get worried as to why they are receiving this email.

You can ignore this email.

It is not a glitch in USCIS system.

USCIS Case Status Mobile Text

The real case status update happens when you receive a text message on your mobile. This is the time you should log in to USCIS account and check the new case status.

Example: This text message was sent by USCIS when the H1B premium case was approved by Nebraska service center. The SMS does not have the real status but only an update that some action has been taken.

USCIS case status text message
USCIS case status text message

USCIS Case Status After Email

The case status will remain the same even after receiving the automated email from DHS website to the last action taken on your application.

Example: This H4 EAD case is added to DHS website for tracking and keeps sending the email notifications every week automatically even though there is no change in real status.

Case status received on DHS website account
Case status received on DHS website account

You can solve the USCIS website receipt number is not recognized error easily.

Stop Email Notifications

I strongly recommend to keep the notifications on but if you want to turn them off, you can go to your Account->Settings and edit the email notifications:

DHS case status website notification settings
DHS case status website notification settings

If you keep the email and mobile notifications ON, you will get a text message as and when your case is approved.

Example: If your H4 EAD application status changes to “New card is being produced“, you will get an email as well as SMS message on phone.


Anil Gupta
  By Anil Gupta           

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